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Customer Service

At API Group, we strive to provide our customers with the best service possible. We firmly believe in the commitment to service, and are here to help you in any way we can.

Below are some of the services that you can access through our site to make:

Request a certificate of insurance This form will allow you to request a certificate of insurance for your business or as proof of insurance for your homeowner's policy. The certificate has not been issued until you hear from our office.

Request Changes to your Policy Use this form to request our office to make changes to your policy. We will contact you when this form is received to verify changes requested. You cannot make changes to your policy coverages through this form, and the contact information that you do request will not be completed until you hear from our office.

Direct Carrier Online Cusotmer Services (i.e. Payments, Claims, Policy Access)

First Notice of loss This form will allow you to enter information into our system about a loss you may have incurred. We will follow up with you upon receipt of this form.

INTERNET DISCLAIMER Though the Internet provides consumers and businesses with a much easier way to communicate, from time to time there are issues with this form of communication. For your protection as well as API Group's, if you have submitted one of these forms, and have not heard from us within a reasonable amount of time, assume we did not receive the transmission. We will not assume responsibility for the inconsistencies with this form of communication. No changes will be made if you do not hear from us by phone, fax or email.



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